Our rates are per night for your individual room choice, and they are based on two people sharing (normally a minimum of 2 nights – subject to application) and allow full use of that room and all the facilities provided within it.
Rates are as advertised via our own Web site, and other internet based Web sites. Bookings can be made via the Air BnB Web site, and their booking terms and conditions will apply alongside these general terms and conditions.
On application we may allow direct bookings. To confirm a booking, a “non refundable” booking deposit of one nights costs, will be payable. ‘Shorebreak’ should not be considered booked until our acknowledgment of the deposit and/or confirmation of the booking has been received. Payment by credit card is not available. Deposits should be paid within 5 days of a booking request. For short notice bookings, (less than 1 month) payments in full will be payable prior to or on arrival.
‘Shorebreak’ maintains the right to charge an additional premium, especially during high season for short stays.
Full payment is to be received by ‘Shorebreak’ before departure of your stay with us.
SHOREBREAK STRONGLY RECOMMENDS THAT CLIENTS TAKE OUT CANCELLATION HOLIDAY INSURANCE.
If booked via Air BnB then the Air BnB cancellation policy will apply, else;
Once the Booking Deposit has been received and confirmation has been sent to the client, in the event of any cancellation, or part cancellation, or failure to arrive by any or all of the clients, on the agreed date, for whatever reason including illness, the full booking fee / balance due must still be paid.
In all instances, notice of cancellation must be in writing and will be effective from the date of receipt by ‘Shorebreak’. In exceptional circumstances a proportion of the booking fee / balance due may be refunded / reduced at the discretion of the Owners
‘Shorebreak’ strongly recommends that clients take out Cancellation Holiday Insurance. The purchase of holiday insurance is not obligatory.
‘Shorebreak’ reserves the right, at its discretion, to terminate, without notice, an individual’s stay, or a booking in full, where deemed necessary. ‘Shorebreak’ also maintains the right to immediately terminate any booking if through unacceptable behaviour or as a result of any clients actions, which are likely to endanger or offend others (Please note that non compliance of our strict non smoking and no pets policy would constitute termination) In such circumstances any outstanding account must be settled, no refunds will be made.
In the case of goods, services, meals or drinks that are offered as part of a package and remain untaken, no allowance refund or alternative will be made.
Payment of final accounts and deposits are acceptable by cash, bank transfer or by cheque accompanied by a valid cheque guarantee card. Cheques should be made payable to ‘Annie CREO’. Invoices (especially for businesses) are available on request.
Shorebreak B&B is not VAT registered.
Care of the Property
The client shall take all reasonable and proper care of the property and its furniture, pictures, fittings and effects in or on the property and leave them in the same state of repair, condition, cleanliness and tidiness as at the commencement of the rental period.
Breakages or Damage
The client is required to inform the owner of any damage or breakage in or around the property promptly so that it can be repaired and replaced as soon as possible, and for the next client.
The client is bound to reimburse the owners for replacement, repair or extra cleaning costs where reasonably demanded by the owners for damage caused by the client.
Arrival / Departure;
Clients are asked to arrive between 16:00 and 18:00 or otherwise make suitable arrangements with ‘Shorebreak’. Rooms generally will not be available before 16:00 on the day of arrival. If clients have not arrived by 10pm (22:00) and have not phoned ahead to warn of their late arrival, it will be assumed that they are not coming and it may not be possible to gain access to the B&B.
Clients are requested to vacate their rooms by 10.00am on morning of departure. Bags can be left on the day of departure by arrangement only.
Faults & Complaints
Any faults or complaints must be reported to the owners at the time of the occurrence or as soon as reasonably possible. Any complaints received after the event will not be accepted. In the event of any major failure of any equipment, property or utilities, this will be dealt with as speedily as possible. The owners cannot be held responsible for any inconvenience caused. All equipment and property is maintained on a regular basis.
Our Hot Tubs are not available to B&B clients
Clients are requested not to entertain non residents anywhere within the building or grounds.
Clients are given a key to the front door so that they may come and go at their convenience for the duration of their stay, these must be returned on departure, else a fee of £100 will be levied. There is no curfew.
Pets are not permitted although Guide Dogs are welcomed on request.
We do not have any ‘cots or facilities’ for young children.
These terms and conditions supersede all others and are effective from 1st October 2014. The right is reserved to amend the contents without notice.